This policy explains what personal information LoudFunnels (“we”, “us”) collects through this website and while providing our marketing services, why we collect it and what choices you have. Questions: himanshuofficial1805@gmail.com.
What we collect
- Forms on this website: your name, business name, email address, phone or WhatsApp number, website or social profile, the services you are interested in and your message.
- Messages: what you send us by email, phone or WhatsApp.
- Website chat: the questions you type into the chat assistant on this website (see below).
- Clients: the contact details, brand information and account access you share with us to deliver the work, and the reports, content and invoices we create for you.
- Technical data: our hosting provider records standard server logs (such as IP address and browser type) to keep the website secure and working.
How we use it
- To reply to you, prepare a free audit or quote, and follow up on your enquiry.
- To deliver, report on and invoice the services you hire us for.
- To keep the website and our systems secure.
We do not sell your personal information, and we do not use it for advertising to other people.
Website chat assistant
The “Ask a question” chat is an AI assistant. It answers from the information on this website.
- Your questions are sent to Google’s Gemini service to write the answers. Google may use them to improve its products.
- We do not save chat conversations. The conversation stays in your browser tab until you close it.
- If you use “Get a call back”, the details you enter and the questions you asked are saved as an enquiry so that we can contact you.
- Please do not type passwords, bank or card details, or other sensitive information into the chat.
- AI answers can contain mistakes. For anything important, contact us directly.
Cookies and tracking
This website does not use advertising or analytics cookies. The client portal stores a sign-in session and your display preferences in your browser so that you stay signed in.
Who we share it with
We use trusted service providers to run our business: website hosting, a secure database for our client records, email, an AI service for the website chat (Google Gemini), and the platforms we work on for clients (such as Google and Meta). They process data on our behalf and only as needed to provide their service. We may also share information if the law requires it.
How long we keep it
Enquiries are kept for as long as they are useful for following up, and client records for as long as we work together and as required for accounting and legal purposes afterwards. You can ask us to delete your information at any time.
Your choices
You can ask to see, correct or delete the personal information we hold about you, or withdraw your consent, by emailing himanshuofficial1805@gmail.com. We follow applicable Indian law, including the Digital Personal Data Protection Act, 2023.
Security
Access to client data is limited to the people who need it, protected by sign-in and database permission rules. We never ask clients for their account passwords; we work through partner or team access that you can remove at any time.
Changes
We may update this policy. The date at the top shows the latest version.